According to this article, India does not have a game plan for potentially vanishing call-centre jobs, under threat from AI. There is already a hiring chill.
The IT sector contributes 7.5% to India’s GDP, and employs 52% of the world’s outsourcing personnel.
If AI adoption pans out the way the article suggests, India’s college graduates are facing bleak prospects. It appears that those able to take action have all learned the mantra of “technology does not eliminate jobs, it transforms them”, and there is a willingness to let the markets create carnage that the same markets will then magically remedy.
India could well be a case study of the way an AI future unfolds.